Privacy Policy

In the course of coordinating freight transportation, we may collect the following information from our drivers/owner-operators and from freight brokers and shippers we work with (we do not work with or exchange SMS with other carriers):

• Name and company name (for brokers/shippers)
• Phone number
• Email address
• Load and dispatch-related information (pickup/delivery locations, load numbers, appointment times)

We do not collect personal information from the general public through our website, and we do not use SMS messaging for consumer marketing purposes.

We use the information collected solely to:

• Assign and communicate freight loads to drivers and owner-operators
• Coordinate pickup, delivery, and dispatch instructions
• Communicate with freight brokers regarding load status, rate confirmations, and scheduling
• Provide operational and safety-related updates to drivers

By providing your phone number and consenting to receive SMS messages from SP Trans Service LLC, you agree to receive text messages related to dispatch and load coordination, including load assignments, pickup/delivery instructions, and operational updates.

• Message frequency may vary.
• Message and data rates may apply.
• SMS consent is not shared with third parties or affiliates.
• To opt out at any time, reply STOP to any message.

For assistance, reply HELP or visit sptransservice.com or contact us at 828-713-1959 / admin@sptransservice.com.

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only with:

• Freight brokers and shippers directly involved in a given load, as necessary to complete transportation services
• Insurance providers, factoring companies, or regulatory bodies (e.g., FMCSA) as required for compliance and business operations
• Service providers who support our dispatch/communications systems (e.g., our SMS/telecom provider), solely to deliver the messages described above

SMS opt-in data and consent are never shared with third parties or affiliates for marketing purposes.

We retain information only as long as necessary for dispatch operations, regulatory compliance, and legitimate business purposes, and we take reasonable measures to protect it from unauthorized access.

You may opt out of SMS communications at any time by replying STOP. You may also contact us directly to request that your information be updated or removed, subject to any records we are required to retain for regulatory or contractual purposes.

SP Trans Service LLC
5704 Eric Sustar Ln, Monroe, NC 28110
Email: admin@sptransservice.com
Phone: 828-713-1959